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Service booking

Booking & Scheduling

A weekly booking calendar, a booking page for customers and a service menu.

The problem

Service businesses often take bookings by phone and chat and write them in a book, so slots double up and nobody knows who is free. Customers want to book outside opening hours but have no way to pick a time themselves.

The solution

This design lays the whole week on an hourly grid, each booking coloured by service with its details open beside it. Customers book on their phone, choosing a service, a staff member and a free slot, while the owner sets duration, price and buffer time in the service menu.

The screens

  1. 01Weekly booking calendar with one appointment open
  2. 02Customer booking page: service, staff member and time slot
  3. 03Service menu: duration, price and staff

Key features

    Week view

    Every booking on an hourly grid, coloured by service.

    Self-service booking

    Pick a service, a staff member and a free slot on a phone.

    Service menu

    Duration, price, staff and buffer time for each service.

    Automatic reminders

    A message before each appointment to cut no-shows.

Next productChat TranslateKorean–Vietnamese messaging, with the translation under every message.